Okendo

Okendo integration for Shogun Frontend.

Okendo helps Shopify retailers build shopper trust and excitement, showcase customer experiences and compel buying action.

⚠️ This package runs on Shogun Frontend and is in customer Beta. It might not currently support all ecommerce platforms or cover all use cases.

Official website →

Overview

Users of Shogun Frontend with Shopify stores can leverage this package to display individual and aggregate reviews from Okendo, and submit new reviews to Okendo.

Installation

yarn add @frontend-sdk/okendo

npm install @frontend-sdk/okendo

Submit review

Usage

Call getOkendoReviewSubmissionUrl() with your Okendo subscriber ID and a Shopify product ID. It will return a URL hosted by Okendo, where a new review can be entered.

Create a custom button that, when clicked, takes the user to this review submission URL.

Example

import { getOkendoReviewSubmissionUrl } from '@frontend-sdk/okendo'

const SubmitReviewPage = () => {
  const subscriberId = 'abcde123-456f-ghi8-9jkl-0123mnop4567'
  const productId = '612345678901'
  const submissionUrl = getOkendoReviewSubmissionUrl(subscriberId, productId)

  const handleClick = () => {
    window.open(submissionUrl, '_blank')
  }

  return (
    <div>
      <button onClick={handleClick}>Click here to go to submit review page</button>
    </div>
  )
}

How to find Okendo subscriber ID

Your Okendo subscriber ID can be found in Okendo's admin portal (https://reviews.okendo.io/admin) in Settings → Integrations → User ID. The User ID is your subscriber ID.

Product review aggregate

Usage

Call useOkendoProductReviewAggregate() with your Okendo subscriber ID and a Shopify product ID. Destructure the result into reviewCount, reviewCountByLevel, reviewRatingValuesTotal, and status.

reviewCount: Total number of reviews
reviewCountByLevel: Number of reviews per rating
reviewRatingValuesTotal: Sum of all ratings
status: status of the request to Okendo's API: success | fail | pending

Create your own component(s) to display the above data as you would like. To get the average rating, divide reviewRatingValuesTotal by reviewCount.

Example

import { useOkendoProductReviewAggregate } from './use-okendo-product-review-aggregate'

export const ProductReviewAggregate = ({ subscriberId, productId }) => {
  const { reviewCount, reviewCountByLevel, reviewRatingValuesTotal, status } = useOkendoProductReviewAggregate({
    subscriberId,
    productId,
  })
  const averageRating = (reviewRatingValuesTotal / reviewCount).toFixed(2)

  return (
    <div>
      <h2>Status of fetching reviews: {status}</h2>
      <StarRating rate={Number(averageRating)} />
      <h3>Average rating: {averageRating} / 5</h3>
      <h3>Number of reviews per rating:</h3>
      <div>
        {Object.entries(reviewCountByLevel).map(([key, value], i) => (
          <div key={i}>{`${key.slice(5, 6)} star: ${value}`}</div>
        ))}
      </div>
      <h3>Total number of reviews: {reviewCount}</h3>
    </div>
  )
}

const StarRating = ({ rate }) => {
  const width = `${(rate * 100) / 5}%`

  return (
    <div style={css.starRating}>
      <span style={css.starRatingA11yText}>Rated {rate.toFixed(2)} out of 5</span>
      {/* Use width to show only the percentage of the fiveFilledStarsImage that matches the rating */}
      <div style={{ ...css.starRatingActive, width }} />
    </div>
  )
}

const css = {
  starRating: {
    position: 'relative',
    width: '75px',
    height: '15px',
    overflow: 'hidden',
  },

  starRatingA11yText: {
    display: 'none',
  },

  starRatingActive: {
    position: 'absolute',
    height: '100%',
    backgroundImage: fiveFilledStarsImage,
    backgroundSize: '75px 15px',
    filter: 'brightness(0)',
  },
}

const fiveFilledStarsImage =
  "url('data:image/svg+xml;charset=UTF-8, %3Csvg%20width%3D%2280%22%20height%3D%2214%22%20viewBox%3D%220%200%2080%2014%22%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%3E%3Cg%20fill%3D%22%23FFB829%22%20fill-rule%3D%22evenodd%22%3E%3Cpath%20d%3D%22M71.996%2011.368l-3.94%202.42c-.474.292-.756.096-.628-.443l1.074-4.53-3.507-3.022c-.422-.363-.324-.693.24-.74l4.602-.37%201.778-4.3c.21-.51.55-.512.762%200l1.78%204.3%204.602.37c.552.046.666.37.237.74l-3.507%203.02%201.075%204.532c.127.536-.147.74-.628.444l-3.94-2.422zM55.996%2011.368l-3.94%202.42c-.474.292-.756.096-.628-.443l1.074-4.53-3.507-3.022c-.422-.363-.324-.693.24-.74l4.602-.37%201.778-4.3c.21-.51.55-.512.762%200l1.78%204.3%204.602.37c.552.046.666.37.237.74l-3.507%203.02%201.075%204.532c.127.536-.147.74-.628.444l-3.94-2.422zM40.123%2011.368l-3.94%202.42c-.475.292-.756.096-.63-.443l1.076-4.53-3.508-3.022c-.422-.363-.324-.693.24-.74l4.602-.37%201.778-4.3c.21-.51.55-.512.762%200l1.778%204.3%204.603.37c.554.046.667.37.24.74l-3.508%203.02%201.075%204.532c.127.536-.147.74-.628.444l-3.94-2.422zM24.076%2011.368l-3.94%202.42c-.475.292-.757.096-.63-.443l1.076-4.53-3.507-3.022c-.422-.363-.324-.693.238-.74l4.603-.37%201.78-4.3c.21-.51.55-.512.76%200l1.78%204.3%204.602.37c.554.046.667.37.24.74l-3.508%203.02%201.074%204.532c.127.536-.146.74-.628.444l-3.94-2.422zM8.123%2011.368l-3.94%202.42c-.475.292-.756.096-.63-.443l1.076-4.53L1.12%205.792c-.422-.363-.324-.693.24-.74l4.602-.37%201.778-4.3c.21-.51.55-.512.762%200l1.778%204.3%204.603.37c.554.046.667.37.24.74l-3.508%203.02%201.075%204.532c.127.536-.147.74-.628.444l-3.94-2.422z%22%2F%3E%3C%2Fg%3E%3C%2Fsvg%3E')"

Product reviews

Usage

Call useOkendoProductReviews() with your Okendo subscriber ID and a Shopify product ID. You can pass params as an optional third argument to useOkendoProductReviews if you wish to receive fewer or sorted reviews. Destructure the result into reviews and status.

reviews: list of reviews
status: status of the request to Okendo's API: success | fail | pending

Create your own component(s) to map through the list of review data, and display it as you would like.

Optional params

params: takes a query string that can include:

  • limit: integer 1 - 25
  • orderBy: has_media desc | has_media asc | date desc | date asc | rating desc | rating asc | helpful desc | helpful asc

For example: limit=6&orderBy=rating%20desc

Example

import { useOkendoProductReviews } from './use-okendo-product-reviews'

export const ProductReviews = ({ subscriberId, productId, params }) => {
  const { reviews, status } = useOkendoProductReviews({ subscriberId, productId, params })

  return (
    <div>
      <h2>Status of fetching reviews: {status}</h2>
      <h1>Product Reviews:</h1>
      {reviews.map((review) => (
        <div key={review.reviewId} style={{ border: '3px solid black', marginBottom: '16px', padding: '16px' }}>
          <h3>{review.title}</h3>
          <img src={review.productImageUrl} alt={review.productName} />
          <div>{review.productName}</div>
          <div>Rating: {review.rating} / 5</div>
          <div>{review.body}</div>
        </div>
      ))}
    </div>
  )
}

Development

Setting up .env

Create a new file /.env in the repo root with the following content:

OKENDO_SUBSCRIBER_ID= // Insert Okendo subscriber ID here
SHOPIFY_PRODUCT_ID= // Insert Shopify product ID here

Did this page help you?